FAQ's
Find answers to our most commonly asked questions below.
Can't find what you are looking for? Email us at hello@tabbytrays.com or fill out the contact form below!
Tabby Trays
Stainless Steel has many benefits over traditional plastic litter trays. As plastic litter trays need to be replaced every 12 months for optimal hygiene, stainless steel makes for a more environmentally friendly option.
Tabby Trays stainless steel litter trays are more durable, easy to clean, and are odour resistant too - making them a better choice for both you and your cat.
Spot-clean and scoop solids daily, and give the litter tray a full clean every 1–2 weeks. Pairing Tabby Trays stainless steel litter trays with a good-quality clumping litter means you can stretch out the time between full cleans - depending on how many trays you have per cat.
For deep cleaning, wash with warm water and a mild detergent, or wipe down with an antibacterial spray and cloth.
Avoid abrasive sponges on coloured surfaces to keep your Tabby Trays smooth and shiny.
We recommend having one litter tray per cat, plus one extra in multi-cat households.
1 cat = 1-2 Tabby Trays
2 cats = 3 Tabby Trays
3 cats = 4 Tabby Trays etc.
Cats can be fussy about which litter tray they use. Having more litter trays available gives them options and helps to disperse waste, which will keep your kitties happy.
Cats can be picky, so switching litter trays can occasionally take some time. Start by placing the new tray next to the old one, keeping the litter type the same.
Let your cat explore the new addition at their own pace. Sprinkle a bit of used litter in the new tray for familiarity. With patience, your cat will love their new throne in no time!
Tabby Trays will be ample space for most cats to do their business - measuring 50cm x 35cm x 15cm. Larger cat breeds like Maine Coons may need a little extra space - we have more sizes coming soon!
Shipping & Returns
We want your order to reach you as quickly as possible, and dispatch orders Monday - Friday. We aim to dispatch orders within 1-3 business days.
Orders dispatched with standard shipping will arrive within 3-7 business days, and orders dispatched with express shipping will arrive within 1-4 business days.
Please note that these delivery timeframes are estimates only, and delays (while rare) can sometimes occur.
Further shipping information can be found here.
We currently ship within Australia only. Further shipping information can be found here.
We want you to be completely satisfied with your Tabby Trays, and we understand that there may be times when you will need to return a product that you have purchased from us.
We aim to make this process as easy and hassle-free as possible and our returns policy has been constructed to comply with the relevant consumer rights and retailer obligations as set out under the Australian Consumer Law (ACL).
Our full returns policy can be found here.